Careers

E-commerce Coordinator - Homewares 

Who We Are 
At Aura Home, we create luxurious, design-led homewares inspired by the Australian lifestyle. Guided by sustainable practices, we design with intention, using ethically sourced natural fibres to produce gift-worthy homewares collections loved by our customers. Please note this is a Melbourne-based role.
 

The Role 
As the E-commerce Coordinator for this growing omni-channel homewares retailer, you’ll play a pivotal role in driving our online growth & enhancing the overall digital shopping experience for our customers.

You will manage the day-to-day operations of our e-commerce platform - overseeing all facets of website functionality, product merchandising and promotional campaigns, ensuring the smooth and effective functioning of our online presence. 

What You’ll Do 

• – Manage daily operations of the website platform, ensuring optimal user experience (includes product creation & updates, merchandising, content management, promotional campaigns, pricing updates and troubleshooting technical issues).
• – Collaborate with the team to source, manage and update product information and merchandising.
• – New product creation on 3rd party marketplace sites.
• – Utilise web analytics to monitor site performance, improve conversion rates and enhance customer experience, including SEO, UI/UX, best practices.
• – Make data-driven merchandising decisions to continually enhance the customer journey & site experience.
• – Work SEO agency & developers to coordinate technical upgrades Jira tickets.
• – Regular reporting on site performanceIdentify opportunities for improvement across marketing channels to meet forecasts.

What We're Looking For

• – 2+ years in an ecommerce role (Magento2 experience desirable).
• – Strong understanding of ecommerce platforms, operations and customer experience.
• – Proficiency in Magento2 and Excel/Google Sheets.
• – Proficiency in Web analytics GA4, SEO, Writing Content and Jira (HTML desirable).
• – Proficiency in Google Search Console, Google Merchant Centre and JIRA, (Netsuite desirable).
• – Experience in SEO, HTML & CSS required Experience with Marketing tools Yotpo and Klaviyo desirable.
• – Passion for e-commerce, innovation, attention to detail and efficient delivery.
• – Strong writing & communication skills, attention to detail, spelling and grammar.
• – Must be able to demonstrate initiative and manage multiple priorities effectively.
• – Able to thrive in a small team & fast-paced environment 

Why Join Us 

• – Competitive salary and generous staff discounts on our beautiful homewares.
• – A collaborative, supportive team in a dog-friendly office environment Hybrid role with 3 days in our Melbourne office and 2 days from home.
• – Opportunities for growth in a dynamic, close-knit team. 

If you’re an Ecommerce Professional with a Passion for Homewares who lives in Melbourne, we’d love to hear from you! Please email media@aurahome.com.au and don’t forget to include a cover letter.

Aura Home is proud to be an Equal Opportunity Employer.