AUSTRALIAN & NEW ZEALAND STANDARD DELIVERY
Free shipping over $150 and flat rate shipping of $9.95 for orders under $150. (excludes large furniture)
Orders received before 1pm weekdays will be dispatched on the same day. Excepting weekends, all orders usually ship within 24 hours of payment. (excluding large furniture)

Please note that during peak sale periods orders may take longer than usual to dispatch.

ESTIMATED LOCAL DELIVERY TIMES
• Melbourne: 1-3 business days after dispatch
• Sydney, Adelaide & Canberra: 2-3 business days after dispatch
• Brisbane, Hobart: 3-4 business days after dispatch
• Perth & Darwin: 5-6 business days after dispatch
Please allow up to 10 business days for rural deliveries. Note: Since estimated delivery times cannot be guaranteed, we suggest allowing up to 10 business days after dispatch for all deliveries.

AUSTRALIAN EXPRESS SHIPPING

Express shipping - Flat rate shipping of $19.95. (Australia only - Excludes large furniture*)

Australian Express orders received before 11am weekdays will be dispatched on the same day.  Excepting weekends, all orders usually ship within 24 hours of payment.

Metro: Next business day delivery after dispatch.
Regional: 1-2 business days after dispatch as per Australia Post website.

Please note that during peak Sale periods your parcels may take longer than usual to dispatch. 

LARGE FURNITURE DELIVERY (AUS ONLY)

For large furniture orders please contact hello@aurahome.com.au or on 1300 304 269 to arrange delivery for you. We offer either free pick up from our Malvern Store or Moorabbin Warehouse or door to door delivery. We can supply you with a freight quote as prices vary according to location and size of furniture. We are unable to freight large furniture items to WA and NT or internationally.

INTERNATIONAL DELIVERY
Please note we are unable to ship Rugs, Hall Runners or Ceramics outside of Australia.
Flat-rate international Shipping is currently available to Brunei, Canada, China, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, United Kingdom, United States and Vietnam.
New Zealand - Flat rate shipping of $9.95 - free shipping over $200
All other countries listed above – Flat rate shipping of $15 – free shipping over $200
For shipping to different countries, please contact us directly at hello@aurahome.com.au.

ESTIMATED INT'L DELIVERY TIMES
Approximately 6-10 business day delivery to metropolitan areas of major cities, however we suggest allowing up to 28 business days after dispatch for all international deliveries. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.
RETURNS
Purchase with the utmost peace of mind. All AURA products purchased from aurahome.com.au are sold with a 30 day, money-back guarantee. If your item(s) prove to be unsuitable for any reason, please contact us within 30 days to organise a return and refund inline with our returns policy.