COVID-19 UPDATE

Our online shop remains open for Australian shipping only, however you may experience slightly longer dispatch times & Australia Post delivery. 

Our warehouse teams are strictly following Covid-19 safety guidelines and we are ensuring that once placed, your orders are ready to leave the warehouse within 3-5 business days. We have been advised by Australia Post that there are delays within their delivery network due to the increase in demand, a reduction in air freight capacity, and health and safety measures such as social distancing at their facilities. This could mean that your order can take up to 10 business days to be delivered after dispatch. 

Australia Post will no longer require signatures for contact-free delivery. Please be advised that express delivery is not available during this time. 

We greatly appreciate your understanding and patience for the extended delivery times.

Please Enjoy FREE SHIPPING ON ORDERS OVER $150 & FREE EXTENDED 60 DAY RETURNS to shop in the comfort of your own home during this time. (Excludes furniture)

AUSTRALIAN DELIVERY 

Outside of peak sale periods and the current Covid-19 uncertainty our expected delivery times are:

ESTIMATED LOCAL DELIVERY TIMES
• Melbourne: 1-3 business days after dispatch
• Sydney, Adelaide & Canberra: 2-3 business days after dispatch
• Brisbane, Hobart: 3-4 business days after dispatch
• Perth & Darwin: 5-6 business days after dispatch

Please allow up to 8-10 business days for rural deliveries.

Note: Since estimated delivery times cannot be guaranteed, we suggest allowing up to 10 business days after dispatch for all deliveries.

LARGE FURNITURE DELIVERY (AUS ONLY)

For large furniture orders please contact hello@aurahome.com.au or on 1300 304 269 to arrange delivery for you. We offer door to door delivery with our specialist furniture couriers.

We can supply you with a freight quote as prices vary according to location and size of furniture. We are unable to freight large furniture items to WA and NT or internationally.

RETURNS
Purchase with the utmost peace of mind. All AURA products purchased from aurahome.com.au are sold with a 30 day, money-back guarantee. If your item(s) prove to be unsuitable for any reason, please contact us within 30 days to organise a return and refund inline with our returns policy.